to leverage AI - you first need to Build strong Human Communication Skills
- Alison Miller-Chong
- May 15
- 1 min read
The skills required to fully leverage AI are far more human than technical. While AI is often perceived as a highly technical tool, today’s platforms are intentionally designed to be accessible and user-friendly from the start. The real advantage comes not from coding expertise, but from communication.
As Hargrave, Fisher, and Frey (2025) note, the key to maximizing the value of Large Language Models (LLMs) “lies in effective communication, including clearly articulating your needs and being receptive (and critical) to the model’s responses.”
In other words, strong communication skills unlock AI’s true potential.
The ability to craft effective prompts starts with clarity — understanding what you need, identifying the most important information, and translating that into a focused, meaningful conversation. The clearer the thinking, the more impactful and relevant the AI’s output becomes.
When used intentionally, AI can do far more than lighten workloads. It can expand creativity, accelerate problem-solving, and open new ways of approaching challenges, questions, and complex decisions.
What’s even more powerful is that these same communication practices strengthen human collaboration. Developing clarity, curiosity, and intentional dialogue within your teams improves understanding, enhances both in-person and digital communication, sparks innovation, and creates stronger alignment across your culture.
If your organization is ready to elevate communication, ignite leadership at every level, and build a more connected, collaborative culture - it’s time to Plug-In.
![The Art of [Intentional] Communication](https://static.wixstatic.com/media/11062b_aa54beb2c4874a43a2fd71671d1a7d90~mv2.jpeg/v1/fill/w_980,h_551,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/11062b_aa54beb2c4874a43a2fd71671d1a7d90~mv2.jpeg)