The Art of [Intentional] Communication
- Alison Miller-Chong
- Apr 13
- 2 min read
Updated: 5 days ago
Communication has changed. (Hello Captain obvious!) We have changed. (Oh Yeah...but isn't that inevitable?). Thoughts around this topic are often polarizing.
At Plugged-In Consulting, we have seen the multi-generations we have worked with change how they communicate their thoughts drastically in the last decade. In 2021 we thought it was a lost art, forever. Then we thought we had to change our expectations of what we could expect from those interactions. For worse...or better.
Then, An opportunity was presented to shift and, in turn, expand the horizon line of what communication actually is.
Communication involves receiving, understanding and interpreting information-it is dynamic. It requires constant monitoring to quickly understand the underlying intention and percieve the micro (or macro) shifts in understanding.
Intentional communication is a set of tools that can be drawn upon that spark a sense of creativity and can help to break out from the logical-rational approaches many often default to.
Intentionally communicating presents a buffet of opportunities to create shared understanding in a room and move leaders, groups and teams where they want to be- more effectively and efficiently than pre-2021.
Enhance Communication Through Non-Verbal Interactions
Words are hard. Shifting full focus from verbal and incorporating non-verbal communication oportunities can foster richer and more meaningful connections. Actually listening, not just hearing, may be a bi-product of this shift!
Create Deliberate Time for Reflection
Allocate, and honor, time for reflection to engage with thoughts, insights and new perspectives.
Incorporate Creativity into your Delivery style
Use creative elements to add meaning, enhancing interactions on any platform or in any setting.
Design Thoughtful Spaces
Design interaction spaces thoughtfully, carefully considering human and non-human elements.
Create a Non-Judgmental Environment
Foster a non-judgmental environment to encourage non-linear connections and increase understanding.
Embrace a "Yes-And" Mindset
Adopt a "yes-and" mindset to build on ideas collaboratively and inspire a design thinking mindset.
If your company wants to transform culture, increase leadership and connection, it's time to Plug-In.